Fantales for iPhone

I got 256 chapters into Whispers in the Dark and then it ended without any conclusion to the story. It just stops. It’s clear from the writing that there should be more chapters, but they aren’t there. I paid to get remaining chapters and was very frustrated that I wasted my money. I don’t mind paying for good content but I do mind that I didn’t get what I paid for.

I bought a book and added it to my library, but the next day, the book was no longer available on the app. I have emailed the help center 6 or so times requesting a refund and I have yet to receive any form of response. Is this seriously how you treat your customers?! The worst customer service I have dealt with. I would give them negative stars if I could.

The books really could be run through a spelling/grammar check that could clean up a lot. It’s annoying to the flow when sentences are repeated or missing words or just don’t make sense. But worst is they call a “chapter” a collection of about 10 pages so a book is hundreds of chapters long and even when they are unlocked they will still pop ads in while reading, and the cost to unlock a chapter is just not worth it. Not for unedited junk.

If I could give a zero I would. I downloaded the app after seeing a pop up for Fantales app to read “The Unseen Heir”. After about 50 chapters, the book disappeared from my library. Did a search for it and not even showing up in the app. Sent 2 emails to their help desk with no response. This happened just after they did an update. I finally just deleted the app. Reinstalled it and found the book I was reading. Now a month later, 300 plus chapters in to the book and it’s disappeared again from my library and again from the books the app has. Emailed again. No response from them AGAIN. And guess what, update was just done the night before. I’ve deleted the app and reinstalled several times, but “The Unseen Heir” is not showing up. This book has over 600 chapters. I’ve paid for some chapters too. Don’t get this app no matter how appealing the book might be. I’ve got a feeling this may happen a lot and they are getting free money and readers not getting a complete book (and book is showing completed)

I have been reading a story and now I cannot find it by searching- -sent a note to the app — waited over a week no response. Spent money to read the story — where did it go — fascinating that I have money loaded but cannot finish the book I started — no response. Very disappointing.

Don’t bother with this app. It will delete the book you are reading midway through. No way I am starting another book knowing I might not be able to finish it. No response from customer service either after multiple attempts.

I could overlook the grammatical errors and the fact that you had to wait forever or pay an insane amount of money to unlock a book but now, the book I was in the middle of completely vanished. I went to read it under my saved books and it wasn’t there and I’ve searched for it and it doesn’t even come up. What a waste of time to not even get to read the ending after all. Deleting the app.

Great read so far

Mesmerizing so far

I started reading this story through the game that I was playing, and when I downloaded the app, it told me to download the story is nowhere to be found. They’ve never heard of it. What’s up with that?